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Showing posts with label Counseling. Show all posts
Showing posts with label Counseling. Show all posts

Monday, May 21, 2012

May 21: Victoria University of Wellington


I just want to say, I LOVE WELLINGTON. It is a great mix of big city and homey. Wellington, in many ways, reminded me of Bowling Green. Obviously Wellington is MUCH bigger, but there was something about the atmosphere and the people that just felt very comfortable and familiar. I never felt overwhelmed when walking around Wellington (unlike Auckland of LA), and I think it would definitely be a place I’d want to live someday. 


The beginning of the day didn’t start as planned, our bus was totally out of commission and we had to WALK there. Now, the walk wasn’t necessarily FAR, but living in Ohio my entire life has helped me get used to FLAT areas, something that Wellington is NOT. However, it was nice to get a bigger tour of the city in its entirety (when we went to the gardens we just took the trolly-thing up and didn’t walk much)


I believe the experience that we had at the marae in the Vicotoria, University of Wellington was the more thorough and explained than the marae at Bay of Plenty Polytechnic (see, it can’t be PERFECT). In this marae there were tons of carvings. Towards the back, it was expland, were the earlier gods and the front had stories that wer about the area. The marae had a “pole” for each area so that Maori, regardless of where they are from in New Zealand, feel at home. Something interesting to note, each pole was carved in the style of the area, and tell a story.

In the marae we all had to stand up an introduce ourselves. I felt this important to bring up but of the WAY we were told to introduce ourselves. In the Maori culture, they often say what river and mountain they are from, talking about their heritage FIRST, and then ending the introduction with their family name rather than their first name (something not used). So I’m from Finland and England from the Sims side and Germany and France from the Hoover side, I currently reside in Ohio, and my name is Claire. I really thought it was cool that the hertage had such an emphasis.




Career Development:
Note: Liz Medford from the career center was originally from New York so she has both a United States and New Zealand perspective.

Still a very new concept in NEW Zealand (see what I did there… NEW, NEW). However, with the governments press on education outcomes, they are hoping this will be something that is going to grow in the future. Victoria is the first institution that I feel truly has a grasp on career services and it’s importance in higher education.

Something I found interesting is that Victoria goes around to other campuses to help with career counseling (so more than just Victoria). Not only that, but they work with prospective students, current students, and graduated students. 

Although Holland’s theory is something we often use in the United States, it is controversial in New Zealand because of how it fits with the Maori and Pacfic population (just like my concerns on my pre-reflection assignment). However, they have implemented a program called future selves, a tool developed by Geoff Plimmer (works in the Victoria Business school and developed this tool for his PhD).

http://www.futureselves.com/

"FutureSelves programme is a quick, effective way to engage clients and build a positive future. It is designed for busy practitioners who must cover a lot of ground quickly."


From what I’ve gathered, in our equivalent of high school, students are not forced to take English and math and only do so if they wish to go on to college. I wonder if this is why career counseling (or at least the need for career counseling) is see as something unneeded or rare. I say this because a student is having to decide much sooner (like in high school) whether they want to go off to college, thus, figuring out their plan much sooner (at least this may be the view they have). However, it’s far from the true. The woman we met with explained that career counseling is in HIGH demand and there are MANY undecided students who end up doing something they don’t want to do because they were stuck choosing so soon (and they are only given financial help for so long).

Counseling
The counseling center at this institution is very similar to counseling centers in the United States. The physican and counseling center are in the same place so by going it isn’t apparent to others that students are visiting the counseling center or the doctors office. The type of counseling is solution focused because it is the quickest counseling method (Which is needed because the number of sessions a student can have is limited to 5 sessions per trimester)

The counseling center at Victoria has many of the same problems as counseling centers in the United states: Demand exceeds ability to supply and they are booked back by at least a month at a time. Although this is definitely an issue, I argue that it’s still a good problem to have. Often there is such a stigma on receiving mental health help, I suppose I’m happy to see that people are seeking the help they need. However, being booked back to far does not speak well for people who are in immediate crisis. To aid this they have a counselor that is on duty for 4 hours a day and they have emergency sessions for people that are in danger of suicide.


I was happy to see that counseling was free for students and a $50 fee for international students. I now that BGSU offers free counseling, but Owens still has nothing. Owens used to have one mental health counselor for all of campus and now we have none (I’m not sure having ONE would make a different but I think it would speak bounds about how/if Owens cares about their student population). The demographics of students that attend Owens is high demand and we have NOTHING in place if a student is in need. Referral services are ready shown, and none of the academic advisors are trained in how to deal with any sort of crisis, nor told who should be contacted (all information that advisors give is found on their own). Seeeing that it is possible to have free counseling (wellington, Auckaland etc) or referral services in place (Bay of Plenty Polytechnic), it makes me angry that Owens can’t or ISN’T doing more.


 


Overall I really enjoyed Victoria. I like that it had a big campus feel (like Auckland) but didn’t feel big. Again, just like Wellington felt familiar, Victoria just felt familiar and safe. I also liked that even though they are a bigger institution they didn’t talk about it or brag. It was a great experience, and I believe that I lived in New Zealand I would want to attend this institution.

Wednesday, May 16, 2012

May 16: Waikato



And we were OFF.
See ya Auckland. It’s been real. I learned a lot… and I liked your hostel. But it’s time to move on. Next stop…
WAIKATO.

In my eyes, this institution was COMPLETELY different from University of Auckland. I’m writing this a few days later… after visiting 4 institutions… and this is still a lot of people’s favorite institution.

I definitely think that some of the professional staff that work there (especially in disability services) where ABSOLUTELY inspiring. Talk about idol material. Yep. I think I met her.

Waikato is smaller institution that just didn’t seem to throw themselves out there as much as Auckland.

What do I mean by that? Good question.

I just felt like everyone we spoke with was genuine and authentic. It wasn’t about selling the institution… the people sold it themselves. 

Going back to what I talked about with Auckland… and trying to figure out WHY certain institutions get so much credit… it’s smaller institutions like THIS that are really missing out(or maybe it's the STUDENTS that are missing out.... AM I RIGHT?).

Many of the services that are offered at Waikato are very similar to the other institutions in New Zealand (and the U.S.).

Counseling services were free like many other institutions which I was happy to see.  Whether or not Counseling Services are offered is ALWAYS something that I want to know... mostly because I'm super bitter that Owens Community College offers absolutely NOTHING. 

Our host explained that the institutions that make students pay for Counseling Services do this because it decreases no shows. ABSOLUTELY (snaps to that). My “no show” pile at work is VERY similar to that of my appointment that actually show up. Many students are repeat offenders. I definitely don’t think that Owens should charge for Academic Advising but I DO think that there needs to be policies in place that stop students from NOT showing up… Make them pay for NOT showing up? I know hairdressers do that… why not advisors (obviously very similar)? There are so many students that have taken not only MY time, but other students' time… I could have students that would actually USE and NEED that time

Other random facts:
-Waikato is the only institution to have a citizens advice bureau.

-Another interesting fact that she shared with us is that… as we often hear… living in a residence hall contributes to academic success. Well… this isn’t necessarily true. At Waikato changes needed to be made so that this statement is true. This was a bit jostling… it was like I was walking down the street. Totally believing one thing… and being smacked in the face with a reality check. Have a residence hall does not automatically equate with academic success, being intentional abut what you're doing does.  It's not something that is SURPRISING per se, but it's just something to make you really THINK about your actions and implementations.

Throughout this trip I’ve been reading the book Sophie’s World and it talked about not losing your “faculty of wonder” and not let things become a “habit” This is a prime example of what they mine. Don’t let what you BELIVE to be true… guide you wholly and completely. Always question what you’re doing… check yourself before your wreck yourself.

-Waikato also had a STRONG emphasis on biculturalism and makes sure to be intentional about taking the Maori into consideration. After our first meeting and morning “tea”… which is definitely a lot of snacks…. I met with one of the most inspiring professionals in student services thus far.


 -I LOVEEEEE that they had these "table tents" (or whatever you want to call them) on the tables in the dinning hall/facility.  It talked about bored eating/stressed eating etc etc.  It was basically the whole "eat to live don't live to eat"-philosophy.  It struck home with me largely in part of the fact that I helped work on a study that talked about bored eating.  Did you know that "bored eating" is a new construct that has rarely been studied on its own (it's usually chunked in with "emotional eating"... um no?)?.  I know surprising... BECAUSE it doesn't seem "new" to me.  I just think it's great that this was something that was so obvious and talked about.  I think it's a huge issue that's often overlooked (and they placement on the dining tables... what a great idea)


Remember when I said I met my idol?  Her name was Debra Tanfield.



Not only did she have an awesome senese of style and and awesome pair of blue glasses, she knew her shit. There wasn’t a moment that went by that I wasn’t either nodding my head, or having tears well up in my eyes. This woman is intelligent, compassionate, and just awe-inspiring. One thing she emphasized that was important to know is that when students come in to their institution with a disability, there are some things that are the responsibility of the government and the other may be the responsibility of the student. Part of the orientation process for a student with a disability must be done on their own. For example, Waikato does not offer a seeing eye dog because this is something that students should already be provided with by the government. More-so, she made sure to note that the student isn’t going to be completely nullified from their disability either

The world isn’t going to operate in a way that makes the individual with a disability live in a world as if they didn’t havea disability… they student must learn to work in a world WITH their disability.

I loved when Debra said: 
If you don’t like students… don’t bother working here
You have schizophrenia? I’m great with it…l what can I do to help you

Debra explained that she loves having challenges. She showed a genuine love for working with and helping students. The more complex the disability the better because she knows how much the student has had to deal with and she is excited to make it better and help them in any way possible.

Waikato was refreshing. I feel like they lived their mission and what they DID spoke for itself. They didn’t need to TELL me WHY to come to Waikato… I just wanted to go because of the space and atmosphwere.

After Waikato we headed to Syndicate a Stone grill. Have you ever been to a stone grill? YOU SHOULD. It’s crazy. They bring out your meet on a sizzling tray UNCOOKED… and you cook it yourself. The freshest way to get it. I got the chicken so I was ALL SORTS of stressed out and worried I wouldn’t cook it enough… hence why I burnt some of it.  But, it was SUPER tastey.




Then… Bed.

Monday, May 14, 2012

Monday, May 14: University of Auckland


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First: Some more pictures from the plane-ride to New Zealand. The first is me in the New Zealand Airport with some sort of Maori carving.  There are also some screen shots... of the screen... on the phone of where our plane was.  And then,of course.  SUNRISE.  They are out of order, but you get the point. (if you start from the last picture and look at them backwards... that's the correct order).

Today was our first campus visit:

University of Auckland

First, I’d like to say that I didn’t get as much out of it as I would have hoped. Why you ask? Because I had the most awful stomach flu/bug/sickness that rendered me useless for a large chunk of the day. Even when I was “there’, my focus was on making sure I didn’t get sick, wondering when I would get sick next, or ruminating about how awful I felt... which was sickening. Totally successful day? Right?.... 


The first speaker was Brendan Mosely the Director of Campus life. The majority of the time he talked about how University of Auckland was the top ranked and largest institution in New Zealand (about 40,000 students). From the charts and graphs he showed us, Auckland is the most "efficient" institution… meaning they can get higher rankings for less money per student. Part of me wonders if it is more on the part of the type of student they are recruiting at University of Auckland and less on the part of what University of Auckland is doing for their students... ya mean?


Sidenote: I find it interesting that Auckland was the first institution to “cap” the number of students they allow in. Mostly because this “cap” is something that is done so regularly in the states (minus Owens Community College and University of Toledo in our area...definitely more...). Also, I loved that he included clips of "happy students" in the power point in midst of the different slides of factual information. 

 (get it?  cap....and it's happy...students) 

Brendan noted that faculty salary is more of a global concept that is increasing faster than inflation can handle.  Woo for paying our educators more... now lets work on the high school teach level... eh? Brendan also explained that University of Auckland doesn’t have a lot of problems with drinking. He said that, as administrators they aren’t taken credit for this… but come on… you are Mr. Mosely.



The topic of drinking was brought up a few times, and it was bragged about.  Maybe not bragged... but it was a point of pride for this institution (even if they say it isn't... I mean come on, parents probably LOVE hearing that they have fewer drinking incidents).


Interesting that you’d say that Mr. Moseley because when we spoke to "real" (real meaning... students in leadership positions... ) students on our campus tour: upon asking what they do on the weekends, “Drink” was the first and number one answer. Drinking isn’t a problem? Doubt it… but I’m sure it manifests itself in a different way… it’s about the student population and how they handle themselves. I mean come on, you’re a commuter campus (for the most part). I know that drinking isn’t going to be as big of a problem.

HOWEVER, I think a lot of it has to do with how you would define problem. Through the research I did last semester in my substance abuse counseling class, substance abuse (including drinking) is just as much, if not more of a problem at community colleges (commuter schools), but the problem is see as something that should be dealt with externally.

I know New Zealand is different… but I wonder how different… I mean I already know (from my Substance Abuse class) that countries that have a lower drinking ages do NOT have less problems with drinking issues… they have more.




I was happy (relieved) to see that Auckland, an institution that HAS money, is having the same issues as our institutions with getting commuter students to feel and get connected to campus. When we work with on campus students, we have a better idea of what services they ARE getting, and may be able to get an idea of what services a student needs because we are seeing them 24/7… this isn’t the case with commuter students. We can’t control what home environment they are going home to at the end of the day. .. it’s not different in New Zealand.

He also gave an interesting quote:
 "High achieving students contribute to the student experience... and reputation for student experience attracts potential students". 
 

So basically, they want high achieving students... I get it.  But, what this really makes me wonder is HOW these institutions get their growing power. For example, how did THE (the italics mean emphasis... but more-so SARCASM... I went to THE Bowling Green State University... shut up) Ohio State University become as big as it is? I feel that there are so many underdog institutions out there they don’t get as many students, who offer the same, if not better experiences for students. How can we get the word out for those institutions? 


Every time I think about this… it all comes down to some sort of business model. Does it really need to be that way? (probably but…) I’d like to think that there could be a better way to look at institutions… or even businesses whose primary role is to provide something more HOLISTIC than just a SERVICE… it’s more that numbers...more than just a service that student affairs provides. It’s empathy and compassion… businesses don’t approach it in the same way. Maybe using something like a ‘friendship model”. You know...  more PSYCHOLOGY related. Am I getting to touchy feely? Probably. Just something to throw out there.

(When I try to explain my Student Affairs love to a non-Student Affairs professional)
http://whatshouldwecallstudentaffairs.tumblr.com


I’m just sick of hearing about business-like approaches. Maybe it’s wishful thinking, but I don’t like the direction that education is heading…. ESPECIALLY in the area of student affairs. I get that SOME parts of the institutions need to be treated like businesses… but not the parts of the institution that is really working WITH the students.

I put a large focus on our first speaker (whom I LIKED... I just like to be nit picky) because this was about the ONLY part of the day where I wasn’t feeling completely awful. I enjoyed out meeting with Counseling, Career Services, and Applications and Admissions. I think those areas are a prime examples of what we can (should?) look at like a businesses (applications and admissions) and something we need to view from a more people-centered approached (counseling and career services).

The number of interactions you have with students (and the quality of that interaction) is inversely related to how business-like your approach you should follow 
... in MY opinion. One-on-one interactions with students is high… the business model tactics should be low. Get it? Good.

One thing I was happy to hear is that counseling is free, and they have referral services if students need more. I think building those relationships with outside businesses (oh businesses) is extremely important.

One other fun fact: the number of Asian students on campus that go to the counseling center is MUCH higher than average (especially what I learned in my multicultural counseling class). They believe this was directly related to the counselor they had on site for that specific group of people. See friends…. There is POWER in people… not numbers and statistics.

At the end of our stay at University of Auckland, we waited for the bus to take us home. Carney gave a presentation about campus environments that I didn’t attend because again, I wasn’t feeling well and I wanted to get back to the hostel as soon as I could. That didn’t happen....

As we waited for the bus to pick us up, Johnny and I talked about relationships, friendships, and the idea of unconditional love. Seriously people, how messed up have relationships become? What have all these unrealistic expectations done to us? I don’t know what I would do without Tony and his support that continues to push and reassure me… who also challenges me to continue to better myself and approach situations in an entire new way. How lucky am I to have found someone who I can’t wait to learn and grow from every day? Just sayin'

Then was dinner. Everyone went out. I went, but I didn’t eat… and we stopped at a Thai food place. All I want to say is this. I really wanted to eat it. Pad See Eew FTW! … Maybe another time

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My violin was made in Nippon... the end.
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Of course... Subway
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EasyWay... easier than Subway
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Give Way = Yield Sign.  Figured I'd keep up with the WAY theme. (
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Drinking Law
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Where THEY ate... and I watched
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Fish at Thai Indeed.  They kept me company
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Calendar Girls... porn place? No clue.
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AMERICAN hot dog= me
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TEHEHEHE funny bump sign. ha. ha..
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Feijoa.  New Zealand fruit= yummy
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Night.